Refund Policy

At LPFashionBD, your satisfaction is our priority. If your order requires a refund, we make the process simple, fast, and hassle-free.

When am I eligible for a refund?

You may request a refund if:

• You received a damaged, defective, or incorrect product.
• The product is out of stock after your payment has been completed.
• Your return request has been approved under our Return Policy.

How do I request a refund?

Simply contact us through:

• WhatsApp
• Facebook Messenger
• Live Chat
• Phone Call

Please provide your Order ID and describe the issue. Our support team will verify your request and begin the refund process promptly.

Refund Methods

Refunds are issued through the original payment method whenever possible:

• bKash
• Nagad
• Visa/MasterCard

For Cash on Delivery (COD) orders, refunds will be sent via bKash or Nagad.

Refund Processing Time

Once your refund is approved, it is usually processed within:

• 1–3 working days for bKash and Nagad refunds.
• 7–15 working days for Visa/MasterCard refunds (depending on your bank’s processing time).

Partial Refunds

If only certain items in your order qualify for a refund, only the eligible amount for those items will be refunded.

No Hidden Deductions

You will receive the full eligible refund amount unless deductions are necessary due to customer-caused damage, missing items, or policy violations.

We’re Here to Help

Our customer support team is always ready to assist you and ensure a smooth and stress-free refund experience.

Thank you for shopping with LPFashionBD. Your trust means everything to us, and we’re committed to providing a safe and reliable shopping experience.