At LPFashionBD, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a simple and hassle-free return process.

Easy Return Window

You can request a return within 3 days of receiving your order if the product is damaged, defective, incorrect, or significantly different from what was described.

Simple Return Process

Contact us through WhatsApp, Facebook Messenger, Live Chat, or by phone.

Please provide:

  • Your Order ID
  • A brief description of the issue
  • Photos or videos of the product (if required) for quick verification

Replacement or Refund

Once your return request is approved, you can choose one of the following options:

Replacement: Receive a new replacement product.

Refund: Get your payment refunded through the original payment method (bKash, Nagad, or Bank/Card payment).

For Cash on Delivery (COD) orders, refunds will be processed through mobile banking.

Conditions for Returns

To be eligible for a return:

  • The product must be unused and in its original condition.
  • Original packaging, tags, accessories, and any free items must be included.
  • Products damaged due to customer misuse, improper handling, or normal wear and tear are not eligible for return.

Pre-Order Items

Pre-order items can only be returned if they are received in a damaged, defective, or incorrect condition.

We’re Here to Help

Our customer support team is always ready to assist you and ensure a smooth return experience.

Your trust means everything to us—shop with confidence at LPFashionBD.